FAQ:
1) Question: We wanna have a trial order and then LCL for our regular order, is it ok?
Answering: we like to accept trial order if you need regular thickness, or we have some special thickness base film in out stock.
LCL is acceptable.
2) Question: We wanna get sample to testing, how to run?
Answering: with our company policy, small sample is free, customer pay the freight charge.
3) Question: we wanna run the order urgently, what about the lead time?
Answering: Please contact with us, we would try our best to help u, general speaking for regular film, need 3~7days
if we have base fim in our stock, just need one day.
4) Question: what we can do when meet quality issue or other complaint?
Answering: when meet quality issue or other complaint, please collect more information for us as soon as possible, included:
1. Collect quality issue, quantity.
2. collect our batch No. ,
3. Take some pictures, it is better to understand the problem for us.
4. Take some samples if need.
5. If the problem is from us, we would face it and take the wastage, and deal with it in the fast time.
5) Question: We wanna be your agent in our marketing
Answering: Please contact with Trade manager of our company.
Any questions and further demands, feel free to contact Sherry!
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